Customer Survey Columbia Service Department

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Customer Survey Columbia Service Department

Columbia Ford Kia

Columbia Ford Kia Service Department Customer Survey

To be sure that you are completely satisfied with your vehicle and our dealership, please take a moment and answer a 1 minute survey below. Thank you.

Phone: (860) 228-2886

Address: 234 Willimantic Rd, Columbia, CT 06237

Your Name (Required)

Your Email (Required)

Business Name (If Applicable)

Were you waited on promptly and courteously?
Completely SatisfiedVery SatisfiedSatisfiedSomewhat SatisfiedNot At All Satisfied

Was your vehicle completed when promised?
Completely SatisfiedVery SatisfiedSatisfiedSomewhat SatisfiedNot At All Satisfied

Were you contacted as to the status of your vehicle?
Completely SatisfiedVery SatisfiedSatisfiedSomewhat SatisfiedNot At All Satisfied

Was your bill and/or work performed explained to you?
Completely SatisfiedVery SatisfiedSatisfiedSomewhat SatisfiedNot At All Satisfied

Would you recommend us to a friend?
YesNo

Was your vehicle fixed right the first time?
YesNo

If no, why?

You will be receiving an e-mail survey from the manufacturer in 2-3 days. If there is any reason you cannot give us a 100% score, please contact us at 860-228-2886 so that we may take care of your concerns.

Would you give the same score on your manufacturers survey?
YesNo

Do you require a follow up phone call from a Columbia Ford KIA representative?
YesNo

Any Questions or Additional Concerns?

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